Actions
On 23–24 April, eu-LISA’s Member States Training Team conducted a face-to-face training session in Paris focused on EES, VIS, and Eurodac Single Point of Contact (SPoC) / Service Desk – Processes, Tools, and Operational Management. The event was hosted by the French Ministry of the Interior.
This session recorded the highest participation to date, with 53 representatives from 24 Member States in attendance. It was designed specifically for national SPoCs, with the objective of providing a detailed overview of the operational concepts and tools relevant to their roles in supporting the implementation and coordination of EES, VIS, and Eurodac systems.
Training was delivered by experts from eu-LISA’s Operational Services Centre and Solutions teams, covering both established processes and emerging topics. Sessions also provided opportunities for knowledge sharing and discussion on operational challenges faced across Member States.
The training forms part of eu-LISA’s broader capacity-building efforts aimed at supporting Member States in the operational management of large-scale IT systems in the area of justice and home affairs.
